I followed the DigitalOcean installation instructions but when I try to connect to the server Chrome says it could not connect to the server showing an error “This site can’t be reached”. I can neither browse directly to the ip address. However the server does exist in Digital Ocean and I can open a terminal too it from their admin page.
Similarly I followed the guide to set up a similar instance in Google Cloud Platform (GCP). I hit the same issue there too.
What works in both cases:
- the servers are accessible via ssh
- all containers are up and running
- DNS records are mapped correctly
- environment variables are set correctly
I followed the guides and performed all the steps multiple times without success. Local installation on Mac works fine though.
I noticed a similar issue in the community related to a missing step for Lets Encrypt but it seems was corrected in the guide.
Where should I start troubleshooting?