Hello, we have recently upgraded from the evaluation Plan to Supersonic to access all exchanges.
This has necessitated collecting new listings, in the process of which we’ve run into an issue: No listings whatsoever are being downloaded.
In fact we can not even list the exchanges we should have available to us, executing “quantrocket master exchanges” returns nothing. Flightlog (in debug mode) doesn’t emit any error messages either, as far as I can tell.
What I have noticed however is that when triggering the listings collection, requests are being made to “interactivebrokers.com”. Opening the URL printed in flightlog however I get redirected to the homepage, leading me to believe that the URL QuantRocket is requesting listing information from no longer exists.
If I replace “.com” with “.co.uk” the list of listings comes up. I’m not quite sure whether this is an issue on QuantRocket’s or IB’s side or whether we have simply overlooked something, but for the moment it appears as though we are unable to interact with listings in any way.
Existing listings continue to work, for example we had NYSE listings downloaded and exporting those as well as data collection for databases based on NYSE stocks created before this happened work. However, new listings can not be obtained.
To replicate this (at least on our end) it suffices to execute one of the following commands:
quantrocket master exchanges
quantrocket master collect -e ARCA (or any other exchange)